Privacy Policy

To run and improve Farbi, the app may process limited anonymous technical information:

• the app version, the device’s operating system and device type or model, and its language;
• an anonymous installation identifier we generate. It isn’t linked to your name, your Apple ID or your child;
• the information needed to keep your subscription working, such as whether Family Pass is active (see section 7);
• crash and diagnostic information, where crash reporting is enabled, such as what went wrong in the app, so we can fix it. This is set up not to include names or the contents of pictures, and it’s handled separately from the usage information in section 2.

Like any online service, our servers also process the technical details of each request, such as the IP address it comes from, to deliver content and keep the service secure.

Farbi may process limited anonymous product events and aggregated usage information, to help us understand which features and content are useful and whether important flows work correctly. For example, this may include when someone:

• opens a coloring page or a pack;
• starts a drawing, finishes a picture, or leaves one unfinished;
• shares a picture;
• opens the grown-ups’ gate;
• views Family Pass, or starts, completes or doesn’t complete a purchase.

Some events include limited information about the Farbi content being used, such as an artwork or collection identifier, whether it’s free or premium, how hard it is, whether it was the first time it was finished, and rough ranges instead of exact times or counts. This helps us understand which content families use, improve the Farbi library and the overall experience, and see how Family Pass works.

This information isn’t a record of what your child draws.

• No account or sign-in is needed, so we don’t hold a child profile or account.
• Product events and crash reports don’t include a child’s name, email address, profile or account details, free-form text, the contents of drawings, photos or audio.
• We don’t ask for, or intentionally collect, a child’s age, voice recordings, contacts or location.
• The app doesn’t use advertising identifiers, has no ads, and doesn’t use information for behavioral advertising.
• We don’t sell personal information.

We use it to deliver coloring pictures, to keep Family Pass working, to find and fix problems, to understand how Farbi is used so we can improve it, to keep Farbi secure and prevent abuse, and to meet legal obligations. We share it only with Apple, with service providers that help us run Farbi and who may use it only to provide their service to us, and where the law requires it. We don’t share it with advertisers.

Farbi is made primarily for young children, and we don’t intentionally collect personal information from them. Anything that involves buying, sharing a picture or leaving the app sits behind a gate for grown-ups. This website is written for parents and guardians, not for children.

If you believe a child has sent us personal information, email privacy@farbi.app and we will delete it.

The pictures your child colors, drawings in progress, stickers and badges, and app settings are stored on your device. We don’t receive them. If a grown-up chooses to share a picture, it goes wherever they send it using their device’s share options.

Deleting the app removes the data Farbi stored on the device. Copies in your own device backups are controlled by your Apple settings.

Family Pass is bought and billed through Apple. Apple handles your payment, and we don’t receive your card details, Apple ID or name. To know whether a subscription is active, including when it’s shared through Apple Family Sharing, we use a service provider that manages subscriptions. It receives the anonymous installation identifier and information about the purchase and its status. You can cancel any time in your App Store account settings.

When you visit farbi.app, we collect limited usage and technical information to understand how the site is used and keep it reliable: which pages are viewed, the page you came from, links you follow out of the site, your browser and device type, and approximate location, such as country. The site stores a random identifier in your browser’s local storage to recognise repeat visits. It isn’t a cookie, and it isn’t linked to your name. You can clear it in your browser settings. We don’t use the site for advertising, and we don’t record your screen or your clicks inside pages.

The site loads its fonts from an outside font service, which means that service can see your IP address when a page loads. If you email us, we receive your address and what you write, and use it only to reply.

The anonymous technical information and usage counts described above aren’t tied to a name, and we keep them for as long as we need them to run, secure and improve Farbi, and to meet legal obligations. Purchase and subscription status is kept while it’s needed to provide Family Pass.

Parents and guardians can ask us what we hold about them, or ask us to correct or delete it, by emailing privacy@farbi.app. We can act on information we can reasonably link to you, for example purchase information you can help us identify. We can’t look up anonymous data we can’t connect to you. Depending on where you live, you may have additional rights under local law. Deleting information on our side doesn’t cancel a subscription; that’s done in your App Store account settings.

We take reasonable steps to protect the information we handle, but no system is perfectly secure.

If we change how Farbi handles information in a meaningful way, we’ll update this policy and its date before the change takes effect.

Privacy questions or requests: privacy@farbi.app. Anything else: hello@farbi.app.