Help
Questions parents ask
Straight answers for parents. Anything missing?Email hello@farbi.app and we’ll get back to you.
Getting started
Devices, ages, and who it’s for.
What is Farbi?+–
A coloring app for young children. Pick a picture, fill it in with big tools, and keep what you make. No ads, no timers, no scores.
What devices does Farbi work on?+–
iPhone and iPad. Farbi has layouts built for each screen size. There’s no Android version.
What age is Farbi for?+–
Farbi is made primarily for children ages 2 to 6. Younger children can tap to fill a shape. Older ones can use the crayon, marker and other tools, or draw on a blank page in Free Drawing.
What languages is Farbi in?+–
Farbi 1.0 is in English.
Is Farbi available to download yet?+–
Not yet. Farbi 1.0 is coming to the App Store for iPhone and iPad. When it’s ready, we’ll say so here.
Ads, buying & privacy
Ads, buying, and what Farbi collects.
Will my child see ads?+–
No. Farbi has no ads anywhere in the app and no sponsored content. Families pay for Farbi; advertisers don’t.
Does Farbi have timers, scores or coins?+–
No. Farbi has no timers, scores, streaks or coins. There are stickers for finished pictures, but no points to chase and nothing counting down. A coloring page should feel like paper and crayons.
Can my child buy something by accident?+–
Buying, sharing and links out of the app sit behind a parent gate. Apple also asks you to confirm every purchase.
Does my child need an account?+–
No. There’s nothing to sign up for or sign in to. Farbi does create an anonymous identifier for your installation so it can fetch pictures and keep track of your subscription. The Privacy Policy explains more.
Does Farbi collect information about my child?+–
Farbi doesn’t ask for a child’s name, age, email, photo or location. To work, the app uses limited technical information such as an anonymous installation ID, app version, device model, language and subscription status. It may also send crash reports and limited anonymous usage information, never what a child draws. The Privacy Policy has the details.
Without wifi
What works without a connection, and what needs one.
Does Farbi work without wifi?+–
Yes, for pictures you’ve already opened, and for Free Drawing and My Art. Farbi needs the internet the first time you open it, to fetch its pictures, and again for any picture you haven’t opened yet.
What needs an internet connection?+–
Farbi needs a connection the first time, when opening a picture that hasn’t been downloaded yet, when getting new pictures, and for buying, restoring or managing Family Pass. Once a picture is open, coloring it doesn’t need a connection.
Their pictures
Where pictures are kept, and how they’re shared.
Where are my child’s pictures kept?+–
In My Art, on your iPhone or iPad. They aren’t uploaded to us, so Farbi never receives them.
Can I share a picture?+–
Yes. A parent can share a picture from My Art using the iPhone or iPad share sheet. Sharing sits behind the parent gate.
Family Pass
What it costs, how billing works, and sharing.
How much does Family Pass cost?+–
Family Pass is available monthly or yearly. The price is shown in your local currency in the App Store. Free pictures stay free.
Do I need Family Pass to use Farbi?+–
No. Farbi includes 70+ free pictures you can color without Family Pass, and free pictures stay free. Family Pass unlocks the full library.
What does Family Pass include?+–
Family Pass unlocks the full coloring library. Free pictures stay free, and Apple Family Sharing is included.
Can my family share one subscription?+–
Yes. Family Pass works with Apple Family Sharing, so people in your Family Sharing group can use it too.
How does billing work, and how do I cancel?+–
Family Pass is billed through your Apple Account and renews automatically each month or year, depending on the plan you choose. You can cancel any time in your App Store account settings, and you keep access until the period ends. A grown-up makes the purchase inside Farbi’s grown-ups’ area.
I already subscribed. How do I get it on another device?+–
Open the grown-ups’ area in Farbi and tap Restore purchases. Use the same Apple Account you subscribed with.
Still wondering about something?
Email hello@farbi.app and we’ll get back to you.
