Help
Questions parents ask
Straight answers, no fine print. Anything missing?Write to us — a real parent replies.
Can I cancel the family pass anytime?+–
Yes — subscriptions are managed entirely through your App Store account. Cancel anytime and you'll keep access until the end of the period you already paid for; there's no phone call or email required.
Does Farbi work without wifi?+–
Yes. Once it’s downloaded, Farbi works fully offline — no internet connection needed to color, save, or print a picture.
What ages is Farbi designed for?+–
Farbi is built for young children, roughly ages 3 to 8, who are just starting to hold a crayon or tap a screen with intent. The tools are big, forgiving, and impossible to use "wrong."
Can more than one child use it?+–
One family pass covers your whole family through Apple Family Sharing — every child, on every shared device, with their own progress kept separately.
Will my child see ads or be asked to buy anything?+–
No. Farbi has no ads, no in-app purchases, and no "ask a grown-up" pop-ups. Once the family pass is active, everything is unlocked — your child never sees a price tag.
What happens to the pictures my child draws?+–
Everything stays on your device. Farbi doesn't have accounts or servers, so nothing is uploaded — you can save finished pictures to your photo library or print them whenever you like.
Still wondering about something?
Email hello@farbi.app — we usually answer within a day.
